Product Lead Insights amp Analytics

Profile

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book

Subscribed

THE TEAM

The Product M

anagement team at Zuora are in the frontlines, intimately working with Zuora customers and users to identify product opportunities, functional requirements and business processes. Product Managers translate this data into product strategy, roadmap and detailed requirements that are hyper focused on business impact and customer value. Product Managers evangelize with internal and external stakeholders for buy-in and partner with engineering to bring their product to life. Additionally, Product Managers will ensure success of their product by working with their Product Marketing counterparts to drive pricing strategy, product positioning, promotional planning, product launches and product adoption strategies.

YOUR MISSION:

Develop and drive business strategy to create a major new pillar for Zuora product line via delivery of Subscription Insights that power the world’s best companies to win in the Subscription Economy.

THE OPPORTUNITY (AKA: Why you want this role over any other out there)

We obsess about user experience, and our customers represent small startups to Fortune 50 enterprises;

We are deeply involved in driving product design, from both an API and UI/UX perspective;

We strive for customer intimacy and meet with our customers regularly to review user experience and design and to ensure we are meeting customers’ needs and solving customer problems;

We deliver mission critical solutions, so we have to think about scale, performance, compatibility and extensive downstream impacts;

We lead product innovation from initial strategy through delivery and customer adoption.

WHAT YOU’LL ACHIEVE

Position Zuora as the expert in the critical Subscription Insights a company requires to successfully navigate the journey to usership

Partner with Marketing and Subscribed Strategy Group to create a platform that evangelizes the importance of Insights

Provide organizational clarity on the best space for Zuora Analytics to play in given our technical vision, strengths and differentiation as well as identify key technology partnerships

Partner cross functionally to ensure our platform surfaces and delivers the most meaningful & impactful metrics our customer base and differentiates Zuora with in our market

Design and drive a business model that we are confident will deliver sustained ARR growth ( 30%Y/Y) for years to come and create a significant business pillar for Zuora

We have a vibrant partner ecosystem (i.e. Go-to-market, Technology and Data) that helps accelerate our Subscription Insights vision

Develop a strong partnership with Engineering to translate our vision and business strategy into a specific roadmap that we deliver with impact and velocity

WHAT YOU’LL NEED TO BE SUCCESSFUL

8-10 years experience in product management, with demonstrated success driving product initiatives in analytics and business intelligence

Technical expertise in the following areas: analytics and visualization, data management, databases (SQL), ETL pipelines

In-depth knowledge of analytics platforms and products from other software vendors

Developer background with a player-coach mentality that enables you to roll up your sleeves and provide hands-on usage and feedback

Skilled at partnering with VP and C-level executives in driving business decision-making and product road mapping

Ability to combine both internal user data and consumer insights to help map the product experience

Ability to complement all decisions with supportive analytics and test/measure performance

Known for taking ownership of the outcomes through working with others and stay accountable to actions

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company info

Zuora Inc.
Website : http://www.zuora.com