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Job Details

Senior Manager - Product Development

Company name
American Express Company

Location

Profile

Senior Manager - Product Development','18007057','!*!The Amex

Digital Labs team is responsible for originating, incubating, and growing

promising ideas that set the company up for success in the 2-5 year horizon

while continuing to focus on select strategic short-term digital experiences.

We strive to emphasize creativity, customer centricity, and innovation.

 

The Digital

Payments & Partnerships team focuses on driving strategy, partnerships and

operations to grow digital payments spend and digital engagement.  Our mission is to think beyond the card and

create frictionless, delightful and intuitive digital payment solutions that

deliver unique value to consumers, merchants and partners pre-, during and

post-transaction. This Senior Manager role will focus on product development

and deployment across global mobile payments solutions and partnerships, which

may include Apple Pay, Google Pay, Samsung Pay and other digital

solutions.  The individual will lead the

strategy and execution of digital payment capabilities for American Express

proprietary issuing markets, focusing on deployment of scalable, cost-effective

technology solutions to new markets while deepening customer usage and

engagement related to digital payment solutions in existing markets.

 

 

 

Responsibilities:

 

Develop

mobile payments strategies and capabilities to drive digital spend and

engagement, and execute across proprietary issuing markets across priority

countries globallyLeverage

a customer-centric product mindset to drive engagement and spend via mobile

payments solutions in new and existing marketsPartner

with business development, analytics, marketing and other cross-functional

teams to identify and execute on opportunities to further deepen customer

engagement and spend via mobile payment capabilitiesDevelop

business cases and market enablement roadmaps, working closely with country

teams and other business units, to prioritize digital payment opportunitiesLeverage

internal and external sources to continually benchmark performance and

understand emerging mobile payment capabilitiesNegotiate

and influence cross-functional teams to ensure appropriate business alignment

and flawless execution deliveryInteract

with and manage relationships with strategic external partners

','!*!Strong understanding of digital payments landscape, consumer behavior, technology and form factors across international markets. Desire to work on dynamic, innovative and evolving initiatives in the digital, mobile and alternative payments spaceAbility to think strategically and creatively to develop winning digital payment product and platform strategies and solutionsQuantitative analytical skills to assess usage & performance trends and recommend product enhancements and performance improvement strategiesA self-starter with an ability to excel in a dynamic, ever-changing environment and to switch gears as requiredExceptional program management and prioritization skills to lead project delivery across key cross-functional teams – engineering & technology, marketing, customer service, information security, etc.Exceptional interpersonal, communication, negotiation and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels, and with external partnersExceptional skill in driving results against aggressive timelines, managing multiple priorities and executing flawlessly Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.','Marketing','United States','','Full-time','May 16, 2018','May 31, 2018','','','Senior Manager - Product Development

Company Profile
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.

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