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Job Details

Product Management Manager

Location
San Antonio, TX

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Purpose of JobWe are currently seeking talented Product Management Manager - Personal Banking Day to Day Experiences for our San Antonio, TX facility.

*** The R******* Product Management Manager reports to Adrian Vasquez and works from the San Antonio Home Office supporting checking servicing experiences. You will have oversight of 3-5 experiences with a goal of members calling **MEMBERS ONLY**SIGN UP NOW***. My Bank. ***

Responsible for creating and executing Member experiences. Develops strategies, creates and manages the feature roadmap, and executes the best possible Member-facing experiences while balancing business needs. This is an individual contributor role requiring effective coordination across multiple teams and disciplines in the organization.

Job Requirements
- Uses human-centered design to create beautiful experiences, bringing together strategy and execution.

- Aligns focus of stakeholders towards a unified experience that serves Members needs.

- Manages experience lifecycle from conception to release, iteration and maintenance, driving the right product portfolio for the experience and prioritizing work in backlogs to ensure products are delivering to experience expectations.

- Accountable for financial, regulatory, and operational risk management related to the experience, prioritizing closing any gaps or findings.

- Monitors Key Performance Indicators (KPIs), member insights, and Key Risk Indicators (KRIs); ensures correct data and instrumentation for the experience and related sub-processes; uses data to improve experiences.

- Participates in and may lead Agile management rhythms up and down the experience taxonomy to drive cohesive decision-making and action.

- Partners with marketing to ensure proper campaigns for experience intents and product targets.

Minimum Requirements

- Bachelors Degree or 4 additional years of related experience beyond the minimum required in lieu of a Degree.

- 6 or more years of relevant progressive experience in insurance or financial services, product development, marketing, strategy, digital, process or user interface design OR If Masters Degree then 4 or more years of relevant progressive experience in insurance or financial services, product development, marketing, strategy, digital, process or user interface design

- Experience leveraging data to make business decisions

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred

- Experience in analytics, modeling, and forecasting

- Experience conducting marketing research and analyzing for product/feature development

- SAFe Agile methodology experience in giving writing features and stories

- Business case development and analysis

- Demonstrated ability to drive results through team leadership, product ownership, process engineering, or similar experiences

- Complaint Handling experience

- Disciplined Execution, Process engineering

- Demonstrated ability in influencing (speaking in front of large audiences), to include senior leaders

- Bachelors Degree business, marketing or analytics

- Masters Degree in business, marketing or analytics, or industry applicable Designation/Certification

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At **MEMBERS ONLY**SIGN UP NOW***. our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

**MEMBERS ONLY**SIGN UP NOW***. also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation
assistance is
available
for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates

to apply to the opening is 08/14/18 by 11:59 pm CST time.






Job Type

Permanent





Job Reference

b9e6655177f979c



Job ID

20368962













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