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Job Details

Sr. Manager Product Manager- Push Messaging amp Personalization

Company name
Capital One Financial Corporation

Location
Richmond, VA

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Towers Crescent (12066), United States of America, Vienna, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Sr. Manager, Product Manager- Push Messaging & PersonalizationThroughout the day, we are bombarded with information coming in from all angles.  Between social media, email, push notifications, in app messaging, text messages, and messaging apps, managing all those communications can be challenging and tiring.  At Capital One, we believe keeping up with your important financial information shouldn’t require an administrative assistant.  You should be able to get your information when, where, and how you want it so you can get on with achieving your goals and dreams. This Senior Manager role will be responsible for developing and delivering a strategic vision for creating relevant, personalized experiences that make it easy for customers to manage their financial lives.  Through the use of machine learning, we will determine how to fine tune updates to our customers and deliver them when and where they prefer.  This role will also focus deeply on developing our push notification and emerging messaging channels.This job may be for you if you:Have successfully delivered personalized experiences to customer through machine learning that drove substantial customer and business outcomesObsess over creating amazingly intuitive customer experiences using Human Centered Design techniquesLike being on the cutting edge of new technology and can determine which innovations are transformational in achieving delightful customer experiencesCan confidently communicate your strategy across large organizations to influence stakeholders to align behind the objectivesTo land this gig, you should have:Deep product development expertise in digital messaging channels such as Push Notifications, Email, and SMSStrong analytical abilities to organize and solve for multi-variate problemsExperience using machine learning techniques to identify and infer complex patterns that create breakthrough innovationsBuilt your deep skillset with several years of digital messaging product management experienceBasic Qualifications:Bachelor’s Degree or military experienceAt least 5 years building and shipping consumer productsAt least 1 year of experience managing peopleAt least 1 year of Agile Product Management experiencePreferred Qualifications:MBA or Master’s degreeAt this time, Capital One will not sponsor a new applicant for employment authorization for this position. ,educationRequirements:Towers Crescent (12066), United States of America, Vienna, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Sr. Manager, Product Manager- Push Messaging & PersonalizationThroughout the day, we are bombarded with information coming in from all angles.  Between social media, email, push notifications, in app messaging, text messages, and messaging apps, managing all those communications can be challenging and tiring.  At Capital One, we believe keeping up with your important financial information shouldn’t require an administrative assistant.  You should be able to get your information when, where, and how you want it so you can get on with achieving your goals and dreams. This Senior Manager role will be responsible for developing and delivering a strategic vision for creating relevant, personalized experiences that make it easy for customers to manage their financial lives.  Through the use of machine learning, we will determine how to fine tune updates to our customers and deliver them when and where they prefer.  This role will also focus deeply on developing our push notification and emerging messaging channels.This job may be for you if you:Have successfully delivered personalized experiences to customer through machine learning that drove substantial customer and business outcomesObsess over creating amazingly intuitive customer experiences using Human Centered Design techniquesLike being on the cutting edge of new technology and can determine which innovations are transformational in achieving delightful customer experiencesCan confidently communicate your strategy across large organizations to influence stakeholders to align behind the objectivesTo land this gig, you should have:Deep product development expertise in digital messaging channels such as Push Notifications, Email, and SMSStrong analytical abilities to organize and solve for multi-variate problemsExperience using machine learning techniques to identify and infer complex patterns that create breakthrough innovationsBuilt your deep skillset with several years of digital messaging product management experienceBasic Qualifications:Bachelor’s Degree or military experienceAt least 5 years building and shipping consumer productsAt least 1 year of experience managing peopleAt least 1 year of Agile Product Management experiencePreferred Qualifications:MBA or Master’s degreeAt this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).,employmentType:DP,identifier:R45101,industry:Full time,title:Sr. Manager, Product Manager- Push Messaging & Personalization,url:https://www.capitalonecareers.com/job/richmond/sr-manager-product-manager-push-messaging-and-personalization/1732/7696925,hiringOrganization:{@type:Organization,name:Capital One - US}}

Company info

Capital One Financial Corporation
Website : http://www.capitalone.com

Company Profile
Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best known as one of the largest issuers of Visa and MasterCard credit cards in the US, but it also boasts a banking network of approximately 1,000 branches, mainly in New York, New Jersey, Louisiana, Texas, and the Washington, DC area. Subsidiary ING Direct offers online and direct banking without branches. Capital One, which serves more than 50 million customers in the US, Canada, and the UK, also has units that offer auto financing, write home loans, sell insurance, and manage assets for institutional and high-net-worth clients.

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