Program Manager OTC Formulary

Profile

Description

The Program Manager, OTC Formulary will work closely with Pharmacy Procurement, Operations and Consumer Experience groups to ensure the proper mix of OTC products, identify trends, monitor product eligibility for OTC benefit programs and verify that product quality does not negatively impact the member experience or plan costs.

Responsibilities

This senior level Formulary Professional owns the development of an over-the-counter formulary that balances product quality with program cost for the OTC line of business.

Responsibilities

Use market and industry knowledge to lead the development of an OTC benefit formulary that adheres to CMS guidelines for OTC programs

Facilitate product reviews with Professional Practice, Clinical Services, Compliance and Legal teams.

Work with supply chain partners to identify superior quality products that will help reduce overall costs of the OTC benefit program to internal and external clients

Identify Rx-to-OTC switches beneficial to target member demographics

Develop, socialize and manage product suggestion intake process

Partner with Drug File Team to ensure desired product quality

Develop reports and dashboards to monitor member feedback and track return reasons

Work with OTC account manager to identify client's OTC product requests, product quality pain points

Monitor client program costs and recommend areas of improvement

Work with OTC Consumer Experience leader to identify formulary gaps

Oversee manufacturer relations

Provide annual and quarterly OTC item projections to procurement and inventory

Explore and implement OTC product growth opportunities

Required Qualifications

Bachelor's Degree or equivalent experience

Pharmacy industry knowledge

Experience in a supply chain or operations role

Research and strategic analysis skills

Strong interpersonal and leadership skills

Excellent written, verbal, and presentation communication skills

Proficiency in Microsoft Office products including Word, Excel and PowerPoint

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

Preferred Qualifications

Master's Degree

OTC or Rx Formulary management experience

OTC program experience

Manufacturer relations experience

Experience in a product management role

Relationship management skills

Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire Voice to enhance our hiring and decision-making ability. Modern Hire Voice allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com