Cisco Systems, Inc.
Product Manager, Collaboration Digital Engagement The Team Collaboration Group at Cisco Systems is seeking a product manager to lead digital engagement technology and applications for our suite of collaboration products, driving product roadmap to deliver an engaging and personalized user experience on the customer journey from onboarding to support to grow adoption, expansion and renewals of our products. Do you get passionate about using digital technology to drive engagement with users, and want to help users make the most of collaboration technology to make their working lives easier, more innovative, and more productive? Do you love diving into details with your team and helping them succeed? Can you take vague user problems and turn them into executable plans? Awesome. Come work with us! Responsibilities: Define features. Articulate the business need and value associated with each feature. Write requirements and user stories, lead UX design wireframe creation, prototypes, user validation. Define KPIs to measure success. Communicate functionality and incorporate feedback. Rinse and repeat. Be a champion of website application instrumentation, specifically as an enabling technology that powers our ability to understand and digitally engage our users Prioritize your work and your team\u2019s work. Manage the backlog of features Manage the daily workflow with a team of engineers and UX designers. Do whatever your team needs to help them keep moving Craft and maintain your team\u2019s roadmap and milestones. Work with your team to estimate, implement, and build features while ensuring that you\u2019re working on the highest priority things you can be Collaborate with Engineering, UX design, Customer Success, Data Science, Digital Lifecycle, Technical Support, Marketing and other cross-functional teams Represent your team in communication with Engineering, Product, and Customer Success leadership Ensure we deliver a well-crafted website application at a timely pace Remember success is no accident ;-) Requirements: Product management experience on website applications or SaaS is preferred Product management experience managing experience funnels -- moving users seamlessly from discovery through usage Experience working with website analytics, SEO, BI technologies, or information architecture is a plus Proven history of shipping and managing products with cross-functional teams Data driven and strong UX chops Experience managing cross-functional product development teams through informal leadership and driving them toward a big vision as well as consistent execution Previous experience shipping and iterating on successful products Ability to work independently, communicating across multiple time zones Natural talent for mediating opposing interests and finding creative solutions Great track record of working with engineering and UX design teams: people would be happy to work with you again BA\/BS required
Cisco Systems, Inc.
Website : https://www.cisco.com/
Cisco Systems, Inc. designs, manufactures, and sells Internet protocol (IP) and other products related to the communications and information technology industry worldwide. It provides switching products, including fixed-configuration and modular switches, and storage products that provide connectivity to end users, workstations, IP phones, access points, and servers, as well as function as aggregators on local-area networks and wide-area networks; and routers that interconnects public and private wireline and mobile networks for mobile, data, voice, and video applications. The company also offers set-top boxes, cable modem termination systems, hybrid fiber coaxial access network products, quadrature amplitude modulation products, and cable modems; and video software and solutions. In addition, it provides collaboration products comprising IP phones, call center and messaging products, unified communications infrastructure products, and Web-based collaborative offerings, as well as telepresence systems; and security products such as firewall, intrusion prevention, remote access, virtual private networks, unified clients, network admission control, Web gateways, and email gateways, which deliver identity, network, and content security solutions for mobile, collaborative, and cloud-enabled businesses. Further, the company offers wireless products consisting of wireless access points and network managed services, as well as standalone, switch-converged, and cloud managed solutions; and data center products, which include blade and rack servers, fabric interconnects, software, and server access virtualization solutions; and other products, such as emerging technologies and other networking products. Additionally, it provides technical support services and advanced services. The company was founded in 1984 and is headquartered in San Jose, California.