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Job Details

Product Manager C-SATS

Seattle, WA

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Product Manager, C-SATS','6304180708','!*!Our Company

Johnson & Johnson, through its operating
companies, is the world's most comprehensive and broadly based manufacturer of
health care products, as well as a provider of related services, for the
consumer, pharmaceutical, and medical devices. We strive to provide
scientifically sound, high quality products and services to help heal, cure
disease and improve the quality of life.


C-SATS offers a personalized performance
management platform developed by a team of surgeons, engineers and
biostatisticians at the University of Washington. C-SATS is subscription-based
and enables surgeons to upload surgical videos for assessment by expert
surgeons and trained reviewers who provide objective and confidential feedback
on technical skills.

The Opportunity

C-SATS is the AI platform for surgery. Our
systems and processes are on the verge of massive scale. We need a DevOps Specialist
to help us meet our ambitious technological growth objectives. You will own and
manage our cloud server infrastructure, helping us meet current and future
customer demands for uptime, security, and performance. You will lead tech,
tooling and processes to improve developer productivity via continuous
integration and automated testing. You will lead security initiatives to
measure and improve our security at all levels.

Why This Matters

You will be
responsible for a critical part of C-SATS, and your work will have a direct
impact on patient safety.  C-SATS measures technical skills in healthcare
practitioners, skills that directly impact clinical outcomes; poor performers
generate 3x more complications and 5x more deaths than top performers.
 Our system generates 10x the amount of information about an individuals’
skills in 1/10th the time of traditional peer review.  Major medical centers have completed 1.5
million assessments with C-SATS, and they depend on our system to ensure the
quality of their practitioners and the safety of their patients.


Job Description

The responsibility of the Product Manager
C‐SATS is to:


Drive deep customer learning
through first-person interviews and user testing. Become the voice for what
customers/users want and need. Be a company expert on the
customers, market, industry, and competition across C-SATS’ platform and
products in your assigned areas.Engage in research and interview
activities directly with users and customers. Contribute to high-level strategic
decisions, product vision and roadmaps.Define and prioritize a set of
business and product requirements to communicate the product strategy to
various stakeholders. Define and convey product strategy
in your assigned product area in the form of a short- and long-term product
roadmap, prioritizing features based on level of importance and time to
execute.Work with stakeholders to
prioritize and make evidence-based product decisions and ensure alignment
across product org and with all key stakeholders.Define assigned product area
metrics/KPIs that reflect customer success and good product outcomes. Create,
analyze, and propose new data-informed or data-driven product ideas and
opportunities.Identify opportunities to
continually improve and scale the product, design, engineering, and operational
cycle across the organization.Support business and product
initiatives by collaborating with user experience and engineering teams to
identify and prioritize minimum lovable experience iterations based on user
needs and technical feasibility.Build and improve processes for
collecting and synthesizing customer feedback, and building requirements.Partner tightly with engineers and
user experience designers on roadmaps, schedules, releases and deliverables.Help coordinate and support the
different teams that go into product creation — business, engineering, user
experience, sales, marketing, and support teams.Assist Marketing team in the
go-to-market planning and execution, and messaging and positioning. Support
sales and corporate partners with product related activities and customer
meetings as needed.Foster and contribute to a
user-centered company culture.Role reports to Head of Product



At least 6 years of relevant professional
experience is required.  At least 2 years experience as a
product manager on Web-based products is required.Proven track record delivering
simple, intuitive solutions that delight customers is required.Experience working in an agile
scrum, data-driven, and data-informed environment to deliver new and
maintaining high quality products rapidly is required. Experience contributing to the
continuous refinement of product management and cross-functional team
collaboration processes is required.Experience setting up, running,
and presenting during relevant meetings is required. Must thrive in a fast-paced
environment and navigate ambiguity by setting goals. Must be highly proficient with
using MacOS, G-Suite productivity tools, Slack, presentation app, analytics
tools such as Tableau, Google Analytics, etc. Startup company experience along
with large corporate experience is preferred.Must be curious to think about,
develop and present innovative ways for outreach and interaction with J&J,
the healthcare ecosystem, and for “out‐of‐the‐box” ideas and the ability to
influence in a large corporation bring these to life.Must possess strong written and verbal
communication skills, and be a persuasive and effective communicator.Service design experience and User
experience design experience are an asset.Professional level communication
skills in English, written and spoken are required.Viewing blood and internal organs,
and watching surgical videos is a requirement for this role.Being current on all your
vaccinations such as MMR, Chicken Pox, annual influenza, etc., is requiredThis position is located in
Seattle, WA and may require up to 10% travel.

','North America-United States-Washington-Seattle','','Depuy Orthopaedics. Inc. (6029)','','','','National Accounts','Product Manager, C-SATS

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