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Job Details

Chase Merchant Services-Product Management Director Alternative Methods of Payment

Company name
JPMorgan Chase & Co,

Plano, TX

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Chase Merchant Services-Product Management Director, Alternative Methods of Payment','180048794','!*!JPMorgan

Chase & Co. (NYSE: JPM), is a leading global financial services firm with

assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of

America’s households with a broad range of financial services, including

personal banking, credit cards, mortgages, auto financing, investment advice,

small business loans and payment processing. Customers can choose how and where

they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.

For more information, go to

Chase Merchant

Services is the global payment processing business for JPMorgan Chase & Co.

Chase Merchant Services is the world’s leading merchant acquirer with more than

$1 trillion in annual transaction volume in 2017. Merchant Services is a

leading provider of payment, fraud and data security for companies large and

small and capable of authorizing transactions in more than 130 currencies. The

consumer payments industry is rapidly evolving. Chase Merchant Services must

continuously innovate and expand our products, geographies and technology to

deliver world-class solutions for our clients.

Position Summary: 


Product Director role, reporting to the Product Executive for Core Acquiring, will

own the strategy and

execution for Alternative Methods of Payment supported by Merchant Services and

offered to our clients.  This role will involve defining

and maintaining product roadmaps, building and executing commercialization

strategies, as well as owning vendor and business development relationships

with key global alternative MOPs and third party processing partners (PayPal,

AliPay, WeChat Pay, Klarna, plus more traditional grocery and fleet cards, etc.). 


This role will be looked to as a

thought-leader, driving the conversation about the evolution of the products

that enable payment acceptance. 

Translating the strategic direction into execution, the Product Director

will have responsibility for managing the development and maintenance of

products and features.  The successful

candidate will bring a track-record of—and passion for—rolling up their sleeves

and helping their team work through the details as needed. 


This highly collaborative position

requires an individual who has demonstrated product management and ownership

skills and a proven history of successful product delivery and team management.

The ideal candidate understands that product management is cross-functional and

involves business development, strategic thinking, market research, and client

interaction across LOBs, product development and controls.





Directly shape the operational

and functional execution of strategies and how they are accomplishedInfluence mid to long

term strategies and objectives by understanding the larger pictureResponsible for

decisions/activities that have significant impact on the organization’s

P&LAbility to develop and

articulate well thought out business case and its financial/bottom line


interdependencies between multiple variables and must consider tradeoffs

and impact of decisionsAwareness of industry

and competitors and impact of both on businessActs as a strategic partner

to clients and LOBs - balances client/customer needs with those of the

firmPursues cross functional

opportunities to improve customer experience or meet customer needsDemonstrates

superior judgment to mitigate risk that could impact the firm’s reputationIdentifies

and pursues root-cause analysis of risk/compliance issues client/customer


an environment where risk/control issues are escalated, and trends are

anticipated and identifiedEnables

transparency by communicating the impacts of changing market, credit,

reputational and/or finance risks and through regular maintenance of

updates to policies/procedures','!*!Minimum Requirements:



Degree or equivalent experience; Advanced degree preferred



years experience managing a product portfolio of technology solutions



years experience in B2B product and payments experience



experience and expertise preferred



understanding of the payments value chain (merchants, brands, acquirers,

gateways, vendors, etc.)



record of success managing geographically dispersed teams



understanding of emerging payments technologies



building high performing lean teams. Proven ability to attract, retain,

motivate and develop employees

Open to different points

of view and constructive feedbackRecognized as subject

matter expert, trusted partner or role modelAbility to manage

influence and motivation upward and downwardAbility to successfully

maneuver across the LOBs

','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Product Development','US-TX-Plano-Legacy West C / 59636','','CONSUMER & COMMUNITY BANKING','Full-time','Standard','Day Job','','Chase','Chase','','','Chase Merchant Services-Product Management Director, Alternative Methods of Payment

Company info

JPMorgan Chase & Co,
Website :

Company Profile
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today:

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