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Product Owner Digital Experience

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New York City, NY

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The Company
Christie\u2019s, the world\u2019s largest Art Business, is an incredibly exciting & enriching place to start or continue your career.Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation..Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business. The Role
Reporting to the Senior Vice President, Head of Digital Experience, the Product Owner is responsible for the day-to-day ideation and execution of new functionality, features and content initiatives for Christie\u2019s digital platforms.In particular, this individual will play a critical role in the ongoing evolution of and the Christie\u2019s iOS App, and will help position Christie\u2019s as a digital thought leader. This position includes research and assessment of user needs, key metrics analysis of website performance, development and execution of strategies to improve user experience and monetization, and creation of partnerships as necessary to build new products and functionality. The Product Owner must be able to communicate across multiple levels within the business, working closely with other product owners, developers, designers, legal, marketing, operations, finance and executive teams to bring features and products to market and develop and grow business opportunities.The Product Owner also serves as an evangelist for Christie\u2019s digital products both internally and externally.This individual will participate in developing the strategy and vision for Christie\u2019s digital platforms, creating and maintaining product roadmaps and features based on this strategy and vision.A successful candidate must be highly analytical, able to work well in a diverse, global organization, and have a passion for building great client experiences.Specific duties & responsibilities will include but are not limited to Work in close cooperation with clients, users and internal Christie\u2019s staff to research, assess and define user requirements for new product features and functions to improve the user experience and achieve targeted improvements in key performance metrics. Forecast and monitor financial and non-financial key performance indicators, and create regular reporting for Senior Management on trends affecting performance. Collect and analyze user feedback with regard to service, quality and usability.Coordinate the resolution of technical product and quality of service issues, and generate and implement strategies for service improvement and growth. The Candidate Bachelor\u2019s degree.MBA or Master\u2019s degree in relevant field is preferred.6 years of consumer facing software product management experience in web, mobile web and mobile app.Online auction, apparel or real estate experience is a plus. Passion for transformative user experiences.Familiarity with auction business needs is a plus.Experience leading cross-functional teams to deliver consumer software products and projects using agile methodology.Ability to work in a fast-paced environment, coordinating complex product releases and managing software development schedules.Proven track record of taking ownership and successfully delivering digital products in an Agile environment.Strong analytical and quantitative skills with the ability to use data and metrics to inform recommendations and drive actions.Experience with A\/B and multivariate testing methodologies is a plus.Demonstrated ability to understand and discuss technical concepts.Familiarity with mobile technologies, web services, and back-end application infrastructure.Excellent written and verbal communication and analytical skills with demonstrated experience engaging and influencing senior executives.Goal oriented and self-motivated within a team environment. Must have a competitive mind-set and give Christie\u2019s an edge in an already competitive auction marketplace. The Benefits Comprehensive Medical, Dental and Vision care plans for employees and dependents (Generally Christie\u2019s pays 80% of total premiums)401k Savings Plan - Christie\u2019s matches dollar for dollar on the first 5% an employee elects to contributeLife Insurance - 3x base salary up to $400k (100% paid by Christie\u2019s)Disability Insurance (100% paid by Christie\u2019s)Generous time-off and leave policies; including 8 weeks Paid Family LeaveRobust Wellness Program Onsite weekly yoga classDiscounted or subsidized Gym Memberships to Equinox, NYSC & NYHRC
Annual Performance Bonus planCommuter Benefits - Pre-tax money towards your daily commute with a Christie\u2019s contribution of $21 per monthBack Up Child & Elder Care - Each employee receives up to 10 days of back-up Child or Elder Care through Bright Horizons \u2018Art & Soul\u2019 \u2013 Each employee receives one paid day per year to dedicate their time to a charity of their choicePerks and Discounts through Zo and Plum Benefits For further details on Christie\u2019s generous benefits offerings, please visit (ID:Christies, Password, Wellness) Christie\u2019s reserves the right to change company benefits at any time Follow us on Instagram @Christiescareers Closing Date; Monday, June 25th, 2018

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Company Profile
Christie’s is a name and place that speaks of extraordinary art, unparalleled service and expertise. Founded in 1766 by James Christie, Christie's conducted the greatest auctions of the 18th, 19th and 20th centuries, and today remains a popular showcase for the unique and the beautiful. Christie’s offers over 450 sales annually in over 80 categories, including all areas of fine and decorative arts, jewelry, photographs, collectibles, wine, and more. Prices range from $200 to over $80 million. Christie’s has 53 offices in 32 countries and 12 salerooms around the world including in London, New York, Paris, Geneva, Milan, Amsterdam, Dubai, Hong Kong, Shanghai and Mumbai. Christie's also offers its clients worldwide access to its sales through Christie's LIVE™, its unique, real-time online bidding service.

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