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Head of Product Management

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San Diego, CA

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u003Cdivu003Eu003Cstrongu003EJob Responsibilitiesu003C/strongu003Eu003C/divu003Eu003Cdivu003EAre you ready to grow your career to the next level? Would you like to be part of a highly capable and motivated team u003Cspan u003Eu003Cfont u003Ehelping us build and evolve our customer success organization to continuously improve the quality of our services and overall experience and success of our customers?u003C/fontu003Eu003C/spanu003E Viasat is looking for a new Customer Success Manager. We want you to join our growing team!u003Cbru003Eu003Cbru003Eu003Cfont u003Eu003Cfont u003EAs the Head of Product Management within our Broadband Services segment at Viasat, you will be responsible for coordinating the expansion of Viasat's residential and commercial ancillary product portfolio and making those products an ongoing success for Viasat. The main role of this position is to identify these product opportunities by matching market needs and Viasat portfolio value, interfacing with all stakeholders, working with internal teams to define the product vision and requirements, evaluating build or buy options, and working with development, UX, and marketing to develop and market these products.u003C/fontu003Eu003C/fontu003Eu003Cbru003Eu003Cbru003Eu003Cfont u003Eu003Cfont u003ESuccessful candidates will be able both think strategically and will have a proven track record of being able to execute efficiently. An innate ability to multitask and adapt quickly to changing needs is also essential. The roles and responsibilities of this position include the following:u003C/fontu003Eu003C/fontu003Eu003Cbru003Eu003Cul dir=\u0026quot;ltr\u0026quot;u003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EOwn product success from conception through the entire product lifecycle, including through maturityu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003ECreate, find, gather, and brainstorm ideas for new products and product improvements, and from this, develop and pursue a perspective on what makes the most sense u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EBring together the product team of all essential functions (e.g. research, design, engineering, marketing) and facilitate development of a shared product vision and group work for product successu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EOwn that product vision, and evangelize it throughout the organizationu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EPrepare presentation materials to educate others, including managing approval process and funding needsu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003ECreate detailed product requirements based on team input, but acting as the key individual on making them best meet the strategic goals u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EHelp determine backlog prioritiesu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EBring the voice of the customer onto our team. Ensure proper research into the customer viewpoint and needs by working closely with research, marketing, customer success, analytics, and users. Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EDrive success of the final product and improvement iterations on an ongoing basis with the team and other stakeholders.u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EGain a deep understanding of our product and its uses: evangelize, educate, and engage stakeholdersu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EProvide visibility to product status to stakeholdersu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EEngage and evaluate partners and competitorsu003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003Cliu003Eu003Cfont u003Eu003Cfont u003EHelp envision our next generation of product u003C/fontu003Eu003C/fontu003Eu003C/liu003Eu003C/ulu003Eu003C/divu003Eu003Cdivu003Eu003Cstrongu003ERequirementsu003C/strongu003Eu003C/divu003Eu003Cdivu003Eu003Cul dir=\u0026quot;ltr\u0026quot;u003Eu003Cliu003E5 years software Product Management experience similar to the above essential functionsu003C/liu003Eu003Cliu003EStrong team building, collaboration skills, communication skillsu003C/liu003Eu003Cliu003EStrategic thinker, analytical, detail and results-oriented with excellent problem-solving skills and a strong work ethicu003C/liu003Eu003Cliu003EHighly motivated self-starteru003C/liu003Eu003Cliu003EPassionate about solving problems for customers and have the ability to define compelling products that address those needsu003C/liu003Eu003Cliu003EFast learner and comfortable with technical details. You can have credible conversations with engineers about technical design tradeoffs including platforms, frameworks, scalability and performanceu003C/liu003Eu003Cliu003EYou have demonstrated that you can work across multiple teams including engineering, marketing, sales and services to ensure a world-class customer experienceu003C/liu003Eu003Cliu003EAre productive. You know how to identify the most important issues, prioritize your time and deliver results consistentlyu003C/liu003Eu003Cliu003EExperience cultivating and maintaining internal and /or external stakeholder relationshipsu003C/liu003Eu003Cliu003EBachelor's degree, CS degree or equivalent experience is preferred (MBA / master's degree a plus)u003C/liu003Eu003Cliu003EAble to travel up to 50%u003C/liu003Eu003C/ulu003Eu003C/divu003Eu003Cdivu003Eu003Cstrongu003EPreferencesu003C/strongu003Eu003C/divu003Eu003Cdivu003Eu003Cbru003Eu003Cul dir=\u0026quot;ltr\u0026quot;u003Eu003Cliu003Eu003Cspan u003EYou are enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peersu003C/spanu003Eu003C/liu003Eu003Cliu003Eu003Cspan u003EStrong financial acumen including an analytical and process-focused mindsetu003C/spanu003Eu003C/liu003Eu003Cliu003Eu003Cspan u003ETechnical educational background or equivalent experienceu003C/spanu003Eu003C/liu003Eu003C/ulu003EThis is a unique opportunity to work with challenging and fun technology in a dynamic, fast-paced environment. You will work at our beautiful Carlsbad Headquarters location situated only 5 minutes away from local beaches.u003Cbru003Eu003Cbru003EDo you hear an opportunity knocking on your door? Why not submit your resume and see where this road takes you? It's easy and only takes a few minutes. We look forward to hearing from you!u003Cbru003Eu003C/divu003Eu003Cdivu003Eu003Cstrongu003E**u003C/strongu003Eu003C/divu003Eu003Cdivu003EViaSat is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status, verification of such status will be required upon accepting employment.u003C/divu003Eu003Cdivu003Eu003Cpu003EViasat is a Government contractor subject to the Vietnam Era Veteransu2019 Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.u003C/pu003Eu003Cpu003EVEVRAA Federal Contractoru003C/pu003Eu003Cpu003EWe Request Priority Protected Veteran and Disabled Referrals for all of our locationsu003C/pu003Eu003Cpu003EViasat will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractoru2019s legal duty to furnish information.u003C/pu003Eu003C/divu003E,datePosted:2018-08-10,employmentType:FULL_TIME,industry:Other,hiringOrganization:{@type:Organization,name:Viasat},identifier:{@type:PropertyValue,name:Viasat,value:16983BR},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:San Diego,addressRegion:CA,postalCode:92101}}}

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