Bank of America Corporation
Bank of America
Digital Product Manager, Small Business
San Francisco, CA, 94103, USA
The Senior Digital Product Consultant will be responsible for increasing digital enrollment, increasing engagement with online and mobile banking, and increasing customer satisfaction for small business customers. The successful candidate lead business development efforts by developing meaningful relationships with clients and business partners to identify growth opportunities that ease and enhance the digital banking experience, as well as engage in outreach efforts with merchants to bring to market and drive awareness and adoption of next generation products and services. This position will bring expertise to help define the company’s small business digital strategy by understanding clients’ needs and creating a digital banking platform that helps run the business. This role will assist the Head of Small Business Digital in prioritizing the multi-million dollar technology portfolio, defining technology requirements, directing the user experience / design team, and providing overall business ownership throughout the company’s lean agile development process.
5 years Digital Product Management experience (banking not required)
Proficiency with lean agile and waterfall project lifecycles
Strong organizational, influence and communication skills
Strategic thinking along with solid execution skills
Strong understanding of technology and digitization and how it will continue to transform the retail and banking landscape
Direct digital experience across physical, on-line, ecommerce, mobile and virtual channels in a highly customer oriented sector
Forward thinking with a proven track record of successfully bringing next generation products, services and technologies to market
Listens to customer needs and makes decisions/takes actions that will help them achieve their goals
Strong combination of strategic thinking, detailed tactical planning and project management expertise
Ability to see an outcome and focus on the goal at hand to establish the product plan
Connect multiple data points in new and insightful ways to make sense of complex and ambiguous situations
Demonstrates a bias for action and a commitment to building partnerships with others across the organization to achieve sustainable results
Team player who is most comfortable working in a fast-paced, dynamic environment and who brings strategic business acumen
Strong organizational and influencing skills across teams, ability to engage stakeholders, to understand change readiness, manage differences and create buy-in
Proactively monitor the market environment, changes inside and outside the industry, and use these observations to think “outside the box”
Organized thinker who can break down problems and turn them into opportunities
Bank of America will consider for employment qualified applicants with criminal histories consistent with San Francisco ordinance 17-14 and federal law applicable to Bank of America.
**Posting Date** : 03/09/2018
San Francisco, CA, 1455 Market St (CA5701),
Charlotte, NC, ONE BANK OF AMERICA CENTER, 150 N COLLEGE ST,
- United States
**Travel** : Yes, 10% of the time
**Full / Part-time** : Full time
**Hours Per Week** : 40
**Shift** : 1st shift
**Assistance for Applicants with Disabilities**
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**Diversity & Inclusion**
At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Bank of America Corporation
Website : http://www.bankofamerica.com
Bank of America Corporation, through its subsidiaries, provides various banking and financial products and services for individual consumers, small and middle market businesses, institutional investors, corporations, and governments in the United States and internationally. The companys Consumer & Business Banking segment offers traditional and money market savings accounts, CDs and IRAs, checking accounts, and investment accounts and products, as well as credit and debit cards; and lending related products and services, working capital management, and treasury solutions. This segment provides its products and services through operating 5,100 banking centers, 16,300 ATMs, call centers, and online and mobile banking platforms. Its Consumer Real Estate Services segment offers consumer real estate products comprising fixed and adjustable-rate first-lien mortgage loans for home purchase and refinancing needs, home equity lines of credit, and home equity loans. The companys Global Wealth & Investment Management segment provides investment and brokerage, estate and financial planning, fiduciary portfolio management, cash and liability management, and specialty asset management services; and retirement and benefit plan, philanthropic management, and asset management services. Its Global Banking segment provides various commercial loans, leases, commitment facilities, trade finance, real estate and asset-based loans, and consumer loans; treasury management, foreign exchange, and short-term investing options; and debt and equity underwriting and distribution, and merger-related and other advisory services. The companys Global Markets segment offers sales and trading services for securities and derivative products in primary and secondary markets; market-making, financing, securities clearing, settlement, and custody services to institutional investor clients; and risk management products. The company was founded in 1874 and is based in Charlotte, North Carolina.