Charles Schwab & Co., Inc
\t\t Description: Austin - TX, AUS1, 2309 Gracy Farms Lane, 78758Nicole Stefanski20171120-5879We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client\u2019s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of \u2018own your tomorrow\u2019 every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.As a company, we were established by Chuck\u00a0over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.Our Opportunity:We are looking for a Senior Specialist/Product Manager to work with senior personnel on projects related to the development, enhancement and maintenance of our Automated Marketing Platforms. The person in this position works with a broad set of cross-functional partners across the firm to define overall product direction, support communication strategies, and to ensure marketing effectiveness and efficiency by delivering and supporting high value communication capabilities.What you\u2019ll do:
Act as product lead for communication platform enhancements, integration and evolution; directing and coordinating requirements, project staff and product development activities.
Act as platform administrator, providing day to day production support for Marketo and other core platforms.
Represent platform and product management business ownership during issue escalations and resolutions
Gather and document input from users and stakeholders for future functional changes, identifying short term and long term solutions
Partner with stakeholders to act as a liaison between business, technical teams and vendors
Help to ensure platforms are aligned with the current communication strategy of our business partners while still continuing to keep an eye toward the future.
What you have:
Experience in Marketo and other automated marketing platforms
Experience\u00a0 managing and supporting\u00a0 integration\u00a0 between automated marketing platforms and Salesforce as well as other 3rd party applications
Experience working with multichannel delivery methods, including knowledge of print production practices, email deliverability and social
Experience defining business rules for complex communication templates
Experience using web services \u2013 (JSON/XML)
Product lifecycle management experience including bringing new products to market, deploying enhancements to existing products and migrating users to new products while retiring old ones
Demonstrated success in managing multiple, cross functional platforms with rapid release cycles
Experience in developing business process requirements, use cases, use case model, supplementary requirements, and business rules
Prior experience interfacing with various partners, including internal business partners, vendors, and offshore development teams
Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills
Ability to think creatively
Ability to think in terms of the client/user experience
Excellent written/verbal communication skills
In addition, ideal candidates will also have the following desired qualifications:
Marketo Certification or equivalent in another like platform.
BA/BS degree or equivalent on the job experience
Background experience in financial services or other heavily regulated industries
3 or more years business analyst, project management, or product development experience
Comfortable with ambiguity, ability to navigate effectively where there is no clear path forward.
Ability to be flexible in light of business changes and need to re-focus efforts
Experience with InDesign and basic design concepts.
Working knowledge of marketing concepts and creative processes.
What you\u2019ll get:
Comprehensive Compensation and Benefits package
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
\u00a0Learn more about Life@Schwab.Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online. \t\t Job Specifications
English - spoken
Current Licenses / Certifications:
Relevant Work Experience:
Product Development-2-5 yrs, Product Development-6 yrs
Position Located In:
TX - Austin
\t\t\t\t\t\t Category:Product Development \t\t Activation Date: Thursday, January 11, 2018 \t\t Expiration Date: Tuesday, January 16, 2018 \t\t Apply Here \t
See Job Description
Charles Schwab & Co., Inc
Website : https://www.schwab.com
The Charles Schwab Corporation provides a full range of securities, brokerage, banking, money management, and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (“Schwab”), Member SIPC, offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Schwab Advisor Services™ serves independent investment advisors and includes the custody, trading, and support services of Schwab. Independent investment advisors are not owned, affiliated with, or supervised by Schwab. Schwab Retirement Plan Services, Inc. and Schwab Retirement Plan Services Company provide recordkeeping and related services with respect to retirement plans. Charles Schwab received the highest numerical score in the J.D. Power 2016 Full Service Investor Satisfaction Study, based on 6,006 responses from 20 firms measuring opinions of investors who used full-service investment institutions and we are surveyed in January 2016. To arrive at the top 50 Most Admired Companies overall (our “All-Stars”), Korn Ferry Hay Group asked 4,000 executives, directors, and securities analysts who had responded to the industry surveys to select the 10 companies they admired most. They chose from a list made up of the companies that ranked in the top 25% in last year’s surveys, plus those that finished in the top 20% of their industry. Anyone could vote for any company in any industry. The difference in the voting rolls is why some results can seem anomalous. For example, St. Jude Medical ranks No. 40 on the overall Most Admired list, returning after a two-year hiatus. But within the medical products and equipment subgroup, St. Jude Medical, based on its peers’ responses, missed the “Industry Standouts” cut by ranking in the bottom half of the group. (0416-EXLH) Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.