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Product Manager - Platform UX

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San Diego, CA
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Product Manager, Platform UX San Diego, CA, USAWe are looking for a passionate Product Manager to join the ServiceNow Platform UI Engineering team. This is a special opportunity to be part of the team that is defining and driving the cutting edge of the ServiceNow user experience by creating new and compelling experiences on the ServiceNow platform – enabling people around the world to get more done, faster than ever before! This organization designs and builds the core experiences that are changing the way people work.  What you get to do in this role:You will work with a tight-knit team of experienced engineers, designers, and quality assurance personnel, building the applications that define the ServiceNow platform user experience. You will help define and mature the core platform products and your work will be highly visible and improve the daily lives of millions of our customers.Core ResponsibilitiesProvide product direction and definitionGather and define product requirements that meet the needs of our enterprise customers while introducing new and improved concepts that drive the future of working in the enterprise.Collaborate with design teams to deliver engaging and consistent user interfacesParticipate in all product and technical aspects of team deliverables, including quality, performance, maintainability, and scalability.Interface with other product managers and stakeholders to ensure we are working on the right things at the right time, ensuring long-term value to the ServiceNow organization and our customers.In order to be successful in this role, we need someone who has:3 years of experience in driving product definition in the enterprise software spaceExperience and good understanding of Agile and Lean methodologiesExperience with directing engineering scrum teams and influencing without authorityCollaboration and leadership skills within cross-functional, self-organizing groupsEmerging thought leadership skillsExperience researching and analyzing user needsProven ability to execute to plan and getting things doneStrong verbal and visual communication skillsExceptional problem-solving skills Ideally, the candidate would also have:Experience with Adobe, InVision and document collaboration softwareExperience with design and user experience best practicesExperience with ServiceNow products and/or platformBA in design, business, communication or related fieldSCRUM certificationTravel: Up to 15% We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Company Profile
Meet the Fastest-Growing Enterprise Software Company Over $1 Billion Some great ideas are born in a garage. Others in a dorm room. Or over pizza and beer. Some form like the perfect wave. ServiceNow is a great idea born at the beach—San Diego, 2004, to be exact. A little south of Silicon Valley. By founder Fred Luddy and a small tribe of techies and surfers. Fred believed that getting simple stuff done at work shouldn’t be so hard. And that the complex stuff should be easier to manage. He envisioned a world where anyone could create workflows that worked for—not against—them. He and his crew understood the cloud when clouds were still…well, just clouds. So they built ServiceNow, a cloud‑based platform that simplifies the way work gets done. Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that’s meaningful, not menial. Because work shouldn’t be so hard. It should feel like riding a wave. That’s ServiceNow. We make work flow.

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